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In the rapidly evolving world of cryptocurrency, has emerged as a leading platform for trading digital assets. Whether you're a seasoned trader or a newcomer to the crypto space, accessing your account is the first step towards engaging in secure and efficient transactions. This guide will walk you through the simple and secure process of signing in to your account.

How to Sign In to 

How to Sign In your account (Website)

1. Go to the website, and on the top right, choose [Log in].
How to Sign in to
2. Enter your email and password, then click [Log in].

Or you can scan to log in instantly by opening the [ app].
How to Sign in to
3. Enter your 2FA code and click [Continue].
How to Sign in to
4. After that, you can successfully use your account for trading.How to Sign in to

How to Sign In your account (App)

1. You have to go to the [App Store] or [Google Play Storeand search with the [] key to find this app. Then, install the app on your mobile device.How to Sign in to
2. After installing and launching the app.

Log in to the app by using your email address, then tap [Log In to Existing Account].
How to Sign in to
3. After logging in with your email, check your email for a confirmation link to continue.
How to Sign in to
4. After confirmation is done, you have successfully log in to your account.
How to Sign in to

I forgot my password from the account

You can reset your account password on the website or app.

1. Go to the website and click [Log in].
How to Sign in to

2. On the login page, click [Forgot your password].

*Please note that your account’s withdrawal function will be disabled for the first 24 hours upon a successful password reset.

How to Sign in to Crypto.com3. Enter your email, click on [Submit], and you will receive an email with instructions on how to reset your password in a few minutes.How to Sign in to

Frequently Asked Questions (FAQ)

What is Two-Factor Authentication?

Two-Factor Authentication (2FA) is an additional security layer to email verification and your account password. With 2FA enabled, you will have to provide the 2FA code when performing certain actions on the NFT platform.

How does TOTP work? NFT uses a Time-based One-time Password (TOTP) for Two-Factor Authentication, it involves generating a temporary, unique one-time 6-digit code* that is only valid for 30 seconds. You will need to enter this code to perform actions that affect your assets or personal information on the platform.

*Please keep in mind that the code should consist of numbers only.

How do I set up 2FA on my NFT account?

1. Within the “Settings” page, click “Set Up 2FA” under "Security.”How to Sign in to
2. Scan the QR code with an authenticator app, or copy the code to the app to add it manually. Then click “Proceed to Verify.”
How to Sign in to

  • Users will need to install authenticator apps like Google Authenticator or Authy to set up 2FA.

3. Input the verification code, which will be sent to your email inbox and displayed in your authenticator app. Click “Submit”.
How to Sign in to Crypto.com4. After setup is complete, you will see a confirmation message.

Please note that the 2FA set up in your NFT account is independent of the one set up for your accounts across other ecosystem products.

Which actions are secured by 2FA?

After 2FA has been enabled, the following actions performed on the NFT platform will require users to enter the 2FA code:

  • List NFT (2FA can be turned off optionally)

  • Accept Bids Offers (2FA can be turned off optionally)

  • Enable 2FA

  • Request Payout

  • Login

  • Reset Password

  • Withdraw NFT

Please note that withdrawing NFTs requires a mandatory 2FA setup. Upon enabling 2FA, users will face a 24-hour withdrawal lock for all of the NFTs in their accounts.

How do I reset my 2FA?

If you lose your device or don’t have access to your authenticator app, you will need to contact our customer support.

Once your 2FA is revoked, the system will invalidate your previous authentication key. The 2FA section in the “Security” tab in “Settings” will return to its non-setup state, where you can click “Set Up 2FA” to set up 2FA again.

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